Privacy Policy
Effective Date: 10/12/2024
At The Light World, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a service, or interact with us. By using our website and services, you agree to this Privacy Policy.
1. Who We Are
The Light World provides spiritual readings, Reiki, and other wellness services. Our registered office is located at [Insert Address]. If you have any questions about this Privacy Policy, please contact us at policy@thelight.world.
2. What Information We Collect
We collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and address.
- Booking Information: Appointment details, preferences, and payment information.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communications: Messages, inquiries, or feedback you provide through our contact forms or email.
3. How We Use Your Information
Your personal information is used to:
- Process bookings and manage appointments.
- Provide personalised services tailored to your preferences.
- Send confirmations, reminders, and updates about your bookings.
- Improve website functionality and user experience.
- Share relevant offers, promotions, or updates (only with your consent).
- Comply with legal or regulatory obligations.
4. How We Protect Your Data
We are committed to protecting your information using industry-standard measures, including:
- Secure servers and encrypted payment processing.
- Restricted access to personal data, only for authorised personnel.
- Regular monitoring and updating of our security practices.
5. Sharing Your Data
We will never sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:
- Payment Processors: To securely handle payment transactions.
- Service Providers: For website hosting, email communication, and analytics.
- Legal Authorities: If required by law or to protect our legal rights.
6. Your Rights
Under data protection laws, you have the right to:
- Access your personal data and request a copy.
- Correct or update inaccurate or incomplete data.
- Request the deletion of your data (“right to be forgotten”).
- Restrict or object to certain data processing activities.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. These cookies:
- Help us analyse website traffic and usage patterns.
- Store your preferences and settings for future visits.
For more details, refer to our [Cookie Policy].
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Significant changes will be communicated to you via our website or email.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: policy@thelight.world
- Phone: +44(0)161 676 0961
Thank you for trusting The Light World with your personal information.
Best regards,
The Light World Team